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What makes Integrity Medical Systems the industry leader?
1) Quality-
Anything less than perfect is not good enough. Each and
every machine we sell, parts and services too; are 100%
guaranteed. With 10,000+ systems available, along with one
of the largest & most diversified inventories of
refurbished medical equipment in the USA, Integrity should
be your first choice.
2) Reputation-
Companies come and go, but since 1989 no other company can
boast a better track record for excellence and reliability
than Integrity Medical.
3) Service & Technical
Ability-
At Integrity Medical, we employ a staff of full-time
engineers and technicians, something that is very rare in
our industry. Brokers are o.k. to do business with--until
you have a technical problem. Take it from people that have
been there: Don't take chances with companies that can't
show you a full service technical facility. Our Florida
location has 10,000 square feet of refurbishing, crating and
testing areas.
4) Dedicated Export Services- Improving global healthcare is our
business. We have a dedicated staff of sales consultants
that understand the logistics involved in exporting, and the
subtle nuances of how you do business. No one can match our
perfect international shipping record.
5) Cost Effective Price/Value- We know the market, we do the volume and
we buy direct--therefore, if our prices aren't the lowest
you need to ask why. The answer may be contained in items 1
through 4 above. Integrity Medical provides a high
level of assurance. Get it. It works! Just ask our
customers!
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Integrity Medical's Competitive Edge - Our Service Guide.
How it all happens - The
Stages
Our goal is to provide a guaranteed,
reliable end product to our clients. To accomplish this
goal, each phase of the vending process is supervised by a
quality assurance team with years of experience in their
specialized field. Here is a description of the Integrity
Medical equipment process, the stages, and how it all
happens:
Appraisal / Acquisition
An experienced telemarketing staff maintains
contact with 15,000+ clinics and hospitals nationwide. This
process allows Integrity Medical to keep up-to-date,
accurate files of available imaging equipment and more
importantly to promptly secure those opportunities which
give us the competitive edge on final product
price.
A knowledgeable acquisitions team tracks the
daily incoming data on the most sophisticated database in
the industry - internally designed & developed by
Integrity Medical. Our proprietary network enables quick
response in generating immediate orders for procurement and
expedient inspection schedules. Our Market
Updates™ is
a valued tool for buyers.
Deinstallation
The most important step in quality control
is the deinstallation process - requiring extreme care,
patience and expertise. All deinstallation decisions at the
removal site are made with a successful reinstallation as
the primary objective. There is no economy of time or money
which justifies a compromise at this stage.
Transport
Integrity Medical adheres to a strict policy
of proper equipment preparation for transport and the
employment of vehicles which are designed for fragile,
high-end technical goods. Further, we engage only those
shipping companies offering high-tech transportation
services, using highly skilled personnel trained to handle
such goods. This practice has proven effective in
guaranteeing the receipt of equipment safety.
Refurbishment
The greatest advantage of doing business
with Integrity Medical is our ability to transform used
equipment into a reliable diagnostic tool which performs and
looks like new. Our staff is able to take a system apart,
replace worn or damaged components, reintegrate the system
and apply a cosmetic facelift. We do this with great care so
the consumer never doubts the decision to purchase
refurbished instead of new equipment.
Staging / Pre-installation Tech
Support
Staging is simply an industry term for the
installation of equipment at the seller's site, our
facility, prior to shipping. It is an optional service that
Integrity Medical is able to offer thanks to a solid
technical staff and a 10,000 square foot facility with the
necessary power requirements to accommodate large systems.
Customers are able to request this service should they wish
to become familiar with the equipment on a technical level
while our personnel is on site or should customers require a
demonstration of operability to meet terms of sale. Either
way, it is another way in which we satisfy the Market's
needs.
Export Crating
One unavoidable aspect of international
business is the loss of control of goods once they start
their journey overseas. By choosing specialty shippers we
reduce the possibility of equipment damage. To avoid damage
caused by carton transfer, Integrity Medical employs
carpenters who understand which particular areas of each
unit require the most protection, keeping in mind the
methods which will be used to move crates once they leave
our warehouse. Inside the crates, units are wrapped in
protective padding and shrink-wrapped to expel moisture. All
crates are loaded and secured on to ocean containers or
airport bound trucks by our staff. This precaution minimizes
any chance of mishaps and assures successful delivery. Our
international shipping record is second to none.
Reinstallation / Tech Support
Integrity Medical has performed or assisted
with the reinstallation process on a worldwide scale. Be it
Ultrasound training in Mexico or a CT Scanner reinstallation
in China, we have resources and international experience to
complete the task successfully and expediently. For those
customers with the expertise to reinstall systems on their
own, we provide a telephone assistance program to assure
success in this complicated procedure. At Integrity Medical
we know that it is our customers' success which ultimately
ensures our own.
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Services; at-a-glance
At Integrity Medical each system we sell,
including parts, is 100% guaranteed. So are our services.
Here's the kind of service that backs up and ensures
Integrity Medical's quality:
1: Complete Verified Quality- Our trained technical staff provides
service reports, photographs of equipment on site, images
from operating systems and Pre-Removal Preventive
Maintenance.
2: Technical Support-
Including expert advice on service in the pre-installation
and/or reinstallation stages, full system documentation,
service manuals and schematics.
3: Parts Support-
Including New & used X-Ray and CT Scanner Tubes and
quality used replacement parts (Spares).
4: Packing, Crating & Shipping
Service- A
complete crating shop in our 10,000 square foot facility
assures you expert care and safe arrival of your equipment,
with less cost and in less time.
5: Complete Deinstall & Reinstall
Service-
Our engineers do the job right, with packing lists and video
taped documented removals. Re-installation and training are
also available.
6: Electronic, Mechanical and Cosmetic
Refurbishing-
Our full-time engineers are available to refurbish systems
to "like new" condition at your request.
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© 2006, Integrity Medical Systems,
Inc.
Terms and Warranties under which this service is provided to you.
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